Support

Last updated: 2026-10-07

Need help with Witbolt? Check the answers below first. If they do not solve it, email us at support@witbolt.app and tell us what you were doing, your device and the app version (Settings in the app). Please never send your recovery code or sign-in code.

My challenge link does not open the challenge

Make sure Witbolt is installed and up to date, then tap the link again. If you installed the app just now, open the link once more after the first launch. Links can also expire or already be used; ask your friend to send a new challenge.

What is a recovery code, and what if I lost it?

Your account is anonymous until you protect it. The recovery code or a linked email lets you get back into the same account on a new device or after reinstalling. Save it somewhere safe. If you lost both, we cannot recover the account and you can start a new one.

My sign-in code is not arriving

Codes are 6 digits and expire after a short time. Check the email address for typos, look in spam or junk, wait a minute and then request a new code. Only the newest code works. If it still does not arrive, contact us.

How do I delete my account?

In the app go to Settings, Account, Delete account. If you cannot open the app, see the account deletion page.

Is my rating an IQ score?

No. It is a game rating that reflects how you perform in Witbolt Battles. See the Terms.

I think a question is wrong or someone is cheating

Email us with the date, the question or the opponent, and what looked wrong. We review reports and fix or remove questions and unfair results.